Cookie Policy

We use "cookies" which are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit our sites. We use cookies to make our sites easier to use and to better tailor the sites and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our sites. For example, a site can recognise that you have provided your personal data and will not request the same information a second time.

We may also use cookies to collect information about the device you are using to view the site, such as your IP address (which is a number assigned to your computer or other device whenever you surf the Internet) or the type of Internet browser or operating system you are using, and link this to your personal data. This is to ensure that our sites present the best web experience for you and are effective information resources.

By continuing to use the site, you agree to the placement of cookies on your device. Most internet browsers are initially set to accept cookies, however it is possible to change the settings to block the cookies in order to opt out of the cookies we use on our sites or to alert you when cookies are being sent to your device. You can refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. But please remember, if you disable the cookies that we use, you may not be able to visit certain areas of our site or you may not receive personalised information when you visit the site. If you would like more information about the types of cookies we use and how we use them, please click here.

Information About Cookies.

A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

A list of all the cookies used on our sites by category is set out below:

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around our sites and use its features, such as accessing secure areas of our sites. Without these cookies services you have asked for, like maintaining and account and being able to log-in cannot be provided.

Functionality cookies

These cookies remember choices you make to improve your experience. By using our sites, you agree that we can place these types of cookies on your device.

These cookies allow our sites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

We also use a number of suppliers that may also set cookies on your device on our behalf when you visit our sites to allow them to deliver the services they are providing (for example if you connect via Twitter or Facebook). This means that when you visit the sites you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies.

Pixel Tags

We use a pixel tracker to see when you viewed an invitation to a Shopper Thoughts activity in your emails. This sends data directly to our community management platform and is not shared with third parties. We may also use pixel trackers in advertisement campaigns advertising Shopper Thoughts and other activities associated to Shopper Thoughts which directly support our promotional activities and website development. This tracking code would be external to our platform and a third party advertising affiliate network company may use these trackers to see how many people saw the advertisement and joined the Shopper Thoughts community. They would do this by storing unique IP addresses of the user that loaded the pixel. All of this is completely independent of our platform and takes place before a user signs up to Shopper Thoughts.

Web Analytics Tools

The sites may use web analytics tools, such as Google Analytics to track your interactions with a site and to store information, such as your IP address, what time you visited, whether you’ve visited before and what site referred you to our site. Site measurement statistics may be used to personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity. We use this information to measure the effectiveness of our web presence and to compile statistical reports.

Where we use Google Analytics, we may share this information with Google to help Google improve its products and services. For more information about Google Analytics, go to:

The cookies used on this Site are functional and analytical cookies.

Analytical cookies

Analytical cookies allow us to recognise and to count the number of visitors to our Site and to see how visitors move around the Site when they are using it. This helps us to determine how frequently particular pages are visited and to determine the most popular areas of our Site. This helps us to improve the experience which we offer to you on our Site by helping us make sure our users are finding the information they are looking for.

Functional cookies

Functional cookies relate to the functionality of our Site and allow us to improve your experience on the Site, for example:

• by allowing you to carry information across pages of our Site to avoid you having to re-enter information;
• to allow you to access stored information if you have registered with us; or
• by recognising your preferences when you return to our site.

We have set out below the main functional and analytical cookies that we use on this Site:

Name of cookie: _ga and _gat
What does it do? We use these Google Analytics cookies to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come from the Site from and the pages they visited.

Name of cookie: _(COMMUNITY)_session
What does it do? This cookie is required to log you into the Site. This cookie will be removed when you log out.

Name of cookie: user_credentials
What does it do? This cookie uses encrypted data required by the Site to know who you are while logged into the Site. It allows you a persistent login to the Site. This cookie will be removed when you log out.

Except for essential cookies, most of the cookies on our Site expire at the end of your current session on our Site. However, some of our cookies have an extended lifespan which ranges from 1 day to 2 years.